Refund policy

We accept returns within 14 days of delivery.

Items must be unworn, unused, and in original packaging.

Earrings are non-returnable for hygiene reasons.

Items marked as final sale are not eligible for return.

To request a return, contact us at:

contact@moonsutras.com

Return shipping costs are the responsibility of the customer.

Once received, refunds are processed within 5–7 working days.